Welcome & Thank You! Words cannot begin to express how thankful I am that you chose me to help you take an empowered approach to your nutrition! I am so excited to have you join this community. Before we begin, it is important that we have a clear understanding of how we’ll work together in this group setting. This Agreement represents our shared commitment to your health and the success of the group.

If you have any questions at any time, please email me at callie@callieexas.com.

Group Counseling Agreement

This agreement is made between Licensed Registered Dietitian, Callie Exas, and Client. 

The State of New Jersey will govern all matters arising out of, or relating to, this Agreement. 

Services: You are hiring Callie Exas to provide group nutritional coaching services designed to address the multi-layered facets of health and wellness. The details of the specific group program or "package" you purchased are made a part of this Agreement.

Nature, Length & Outcome of Sessions:

  • Initial Evaluation: Depending on your specific program, your first session may be a group orientation or an individual 60-minute evaluation. To be effective, you must complete the New Client Questionnaire at least 24 hours prior.

  • Group Sessions: Regular sessions will be conducted in a group format. We will discuss nutrition education, roadmap items, and action steps.

  • Progress Tracking: To maximize the group’s value, you are encouraged to complete the Progress Check-In Form 24 hours before our scheduled sessions.

  • Client Responsibility: I am the coach; however, results depend on your effort. You agree to take responsibility for your results by applying what you learn and participating in the group dynamic.

Group Confidentiality & Etiquette

Because this is a group program, you will be sharing space with other participants.

  • Privacy: You agree to keep all information shared by other participants strictly confidential. You may not record, screenshot, or share the personal stories or identities of other group members.

  • Respect: You agree to maintain a supportive and respectful environment.

  • Anonymous Usage: Callie Exas Nutrition & Wellness may use anonymous wins or progress data shared in the group for social media/marketing unless you explicitly opt-out.

Contact & Communication:

  • Direct Support: You can reach me via email at callie@callieexas.com or via Slack for simple questions. I respond to messages between 9:00 AM & 5:00 PM EST, Monday thru Friday.

  • Mailing List: All clients are added to my email distribution list for program updates and educational content. You may unsubscribe at any time.

Fees & Payment Policy:

  • Payment: Fees are detailed at the time of purchase. Payment is required in advance. We accept cash, personal checks, and major credit cards (Visa, MC, Discover) + HSA or FSA funds if available.

  • Surcharges: A 3% convenience charge applies to credit card payments. There is a $25 fee for returned checks.

  • No Refunds: Payments and deposits are non-refundable and non-transferable. If on a payment plan, your card will be charged automatically each month for the duration of the program.

Cancellations & Missed Group Sessions

  • Group Attendance: Because these are scheduled group sessions, they cannot be rescheduled for individual absences.

  • Individual Appointments (if applicable): For any 1-on-1 sessions included in your group package, a 24-hour notice is required for rescheduling. Cancellations with less than 24 hours' notice incur a $50 fee. "No-shows" are responsible for the full session fee.

  • Coach Cancellation: Should I need to cancel a session within 24 hours, a makeup session or credit will be provided.

HIPPA, Liability & Risk

Impossibility (Force Majeure)

  • Either party may be excused from performance in the event of a disastrous occurrence outside of their control (e.g., natural disasters, war, or hazardous public health situations).

Acceptance of these Terms

  • Electronic acceptance of this agreement (via checkbox, email confirmation, or attendance of the first session) is considered legal and binding.Electronic acceptance shall be considered legal and binding.